Can You Use Itunes Gift Cards for in App Purchases

If you feel a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store, you lot tin asking a refund directly from Apple. You'll demand to have a valid reason for the request — information technology's not meant to exist a style to get free trials or short-term utilise — just if you buy something by accident, purchase the incorrect thing, get the wrong thing, or don't become anything, it's how you get your money back.

The iTunes and App Store refund process is similar no matter what device yous start on or what app you start in, but we've outlined your options below for iOS, macOS, and the spider web. If yous neglect to become a refund through Apple's official aqueduct, your next all-time bet is to reach out to Apple tree Support.

How to go an iTunes or App Shop refund via the web

Apple tree'south refund system is web-based rather than being built straight into whatever of Apple's in-app storefronts, and then you may too first your refund procedure directly at the right website.

1. Go to Apple tree's Report a Trouble page.
2. Log in with your Apple ID user name and password.
3. From the drop-downwards card, select Asking a refund.

4. In the subsequent driblet-down carte, select the reason for your refund request from the list.

   Source: iMore

5. Hit Side by side.
6. Select the item you lot wish to asking a refund for from the list of purchases.
7. Hitting Submit.

This process is the aforementioned regardless of whether you are using the browser on your iPhone, iPad, or Mac. You should hear dorsum from Apple inside a few days about whether your request for a refund is approved.

How to get an iTunes or App Store refund on iPhone or iPad

Though Apple hasn't built a way to request a refund directly into apps similar the App Store or iTunes Store on iOS, you can at least first the process there if you lot adopt.

The below steps show the process for the App Store specifically, though the process is much the same in Apple tree'due south other digital stores.

1. Open the App Store.
2. Tap on your photo in the pinnacle correct to view your account. If you don't have a photo set, this will instead be your initials.

3. Tap Purchased. If you have Family Sharing enabled, you'll so demand to hit My Purchases or the proper noun of the person in your family who made the purchase you lot wish to seek a refund for.

   Source: iMore

4. Tap on the app you want to merits a refund for.
5. Whorl down the app'southward listing and tap on Report a Trouble. You'll so exist taken to Apple'southward refund site in Safari.

6. Sign in to Apple tree's site with your Apple ID user proper noun and password.

   Source: iMore

7. From the drop-down bill of fare, select Request a refund.
8. In the subsequent drop-downwardly carte du jour, select the reason for your refund request from the list.
9. Tap Next.

10. Tap Submit.

    Source: iMore

Yous should hear back from Apple within a few days most whether your asking for a refund is approved.

Note that if you are not eligible for a refund for the item yous accept selected, the terminal push button to submit your claim will be greyed out.

How to get an iTunes or App Shop refund on Mac

If you're at your Mac or Windows PC and desire to seek an iTunes or App Shop refund, you can do just that. Like on iOS, the procedure will boot you out to a web browser to complete the claim, but you lot can at least start the process in one of Apple's storefront apps.

The steps below apply to the Mac App Shop specifically, though you lot tin can as well starting time the process via the Music, Tv, or Books apps.

1. Open the App Shop app.
2. Click on your photo to view your account. If you don't accept a photograph fix, this will instead be your initials.
   • In the Music and Goggle box apps, a faster way to get to your business relationship is by clicking Account in the menu bar and selecting Account settings... from the drop-down menu.

3. Click on the app you wish to merits a refund for.

   Source: iMore

4. Scroll the app'due south list and click on Study a Problem. Y'all'll then exist taken to Apple's refund site in Safari.
5. Sign in to Apple tree's site with your Apple ID user name and password.
6. From the drib-downwardly menu, select Request a refund.

7. In the subsequent drib-downwardly menu, select the reason for your refund request from the listing.

   Source: iMore

8. Tap Adjacent.
9. Tap Submit.

Again, you should hear back from Apple within a few days equally to whether your refund has been approved.

A annotation on refunds

Every bit we said at the offset, Apple's office for requesting refunds is for cases where a 18-carat mistake was made or the content you bought was not equally advertised — not just for checking out the all-time iPhone and iPad apps on a trial ground.

It's best to get your refund asking in every bit soon as you realize something is wrong as the timeframe for a refund existence granted can vary by region. If your reason for the refund isn't valid or yous're likewise belatedly to claim 1, your claim may be denied or y'all might at to the lowest degree have to take a more in-depth conversation with Apple Support.

However, iTunes and App Store refunds typically take a twenty-four hour period or two to process save for whatsoever extra checks Apple tree Support needs to do. You lot can check the condition of whatever refund claims by logging back into Apple'south Written report a Problem site.

Updated January 2022: Updated for iOS 15 and macOS Monterey.

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Source: https://www.imore.com/how-to-get-refund-itunes-app-store

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